About Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be. Version History * Misc...
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Version History * Misc stability improvements and bug fixes. 3.11.2 4d ago * New More tab One hub for Pipelines, Activities, Automations, Publish and your profile. * Pipelines Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live. * Activities Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates. * Automations Workflows, AI Agents and Data sources in one place. * Misc stability improvements and bug fixes. 3.11.1 Oct 2 * New More tab One hub for Pipelines, Activities, Automations, Publish and your profile. * Pipelines Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live. * Activities Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates. * Automations Workflows, AI Agents and Data sources in one place. * Misc stability improvements and bug fixes. 3.11 Sep 30 * Apple's Liquid Glass support. * Dark mode. * Tables data source for AI Agents. * Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard. * Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here. Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps. What's new: Telegram in your Inbox: Connect your bot in the web dashboard and start replying instantly. Dedicated inbox tabs: Each bot gets its own tab. Multiple bots per property supported. Rich conversations: Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions. No reply window limits: Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp. Unified contacts: Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link. AI Assist support: Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here. Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps. What’s new: Telegram in your Inbox: Connect your bot in the web dashboard and start replying instantly. Dedicated inbox tabs: Each bot gets its own tab. Multiple bots per property supported. Rich conversations: Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions. No reply window limits: Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp. Unified contacts: Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link. AI Assist support: Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window. All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view. You can also start new outbound messages on supported channels and send or receive voice notes where available. Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window. All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view. You can also start new outbound messages on supported channels and send or receive voice notes where available. Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window. All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view. You can also start new outbound messages on supported channels and send or receive voice notes where available. Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window. All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view. You can also start new outbound messages on supported channels and send or receive voice notes where available. Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience: - Smart suggestions for contacts, assignees, status, tags, dates, and more - Search across channels, contacts, messages and channel users - Combine filters and text to narrow results fast - Recent searches at your fingertips * Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience: - Smart suggestions for contacts, assignees, status, tags, dates, and more - Search across channels, contacts, messages and channel users - Combine filters and text to narrow results fast - Recent searches at your fingertips * Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience: - Smart suggestions for contacts, assignees, status, tags, dates, and more - Search across channels, contacts, messages and channel users - Combine filters and text to narrow results fast - Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio. Now you can chat with your customers via text — straight from your tawk.to inbox. We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio. Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets. * Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI. * Now using native iOS notifications while the app is open. * Misc stability improvements and bug fixes. 3.5.9 06/11/2025
Previous Versions
Here you can find the changelog of Tawk.to since it was posted on our website on 2016-09-30 21:07:10.
The latest version is 3.11.2 and it was updated on 2026-10-18 17:07:20. See below the changes in each version.
Tawk.to version 3.11.2
Updated At: 2026-10-13
Changes: Version History * Misc stability improvements and bug fixes. 3.11.2 4d ago * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11.1 Oct 2 * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 Sep 30 * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025
Tawk.to version 3.11.1
Updated At: 2026-10-06
Changes: Version History * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11.1 3d ago * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 5d ago * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025
Tawk.to version 3.11
Updated At: 2026-10-02
Changes: Version History * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 1d ago * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025
Tawk.to version 3.10
Updated At: 2026-09-25
Changes: Version History * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025
Tawk.to version 3.10
Updated At: 2026-09-04
Changes: Version History * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 5d ago * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025
Tawk.to version 3.9.6
Updated At: 2026-08-22
Changes: Version History * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025
Tawk.to version 3.9.5
Updated At: 2026-07-07
Changes: Version History Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025 * Multi-factor authentication (MFA) support.
* Misc stability improvements and bug fixes. 3.5.4 02/11/2025
Tawk.to version 3.9.4
Updated At: 2026-06-02
Changes: Version History Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025 * Multi-factor authentication (MFA) support.
* Misc stability improvements and bug fixes. 3.5.4 02/11/2025 * Added draft support for Omni
* Misc stability improvements and bug fixes. 3.5.3 02/05/2025
Tawk.to version 3.8.3
Updated At: 2026-02-20
Changes: WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate.
Tawk.to version 3.6.1
Updated At: 2025-09-07
Changes: Sep 7, 2025
Version 3.6.1
We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets.
